Remote Health Case & Client Services Specialist

Dane Street, LLC; United States; Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Performance bonuses

Apple equipment

Media stipend for remote workspace

Paid time off

Job summary

Dane Street, LLC is seeking a Customer Service Representative to support scheduling and reviewer selection for referrals within the Dane Street Network. The role involves significant client and physician communication and detailed case coordination.

Ideal candidates will have at least 1 year in an administrative role, healthcare exposure, and strong IT skills (Apple OS, Chrome, Gmail). Remote work options, comprehensive benefits, and growth opportunities are offered.

Qualifications

• Minimum of 1 year in an administrative or clerical role.
• Experience in healthcare environment preferred.
• Strong computer skills with Apple OS, Chrome, and Gmail.
• Excellent written and verbal communication.
• Ability to manage multiple tasks in a fast-paced setting.
• Strong organizational skills.

Responsibilities

• Intake new cases and verify information in the Dane Street system AccessDS.
• Sort, organize, and create medical document listings as required.
• Monitor and track cases to meet deadlines.
• Assign cases to physicians based on location and guidelines.
• Update clients on case progress and address questions.

Skills

Communication skills

Multitasking

Attention to detail

Administrative experience

Healthcare experience

Education

Associate degree

Tools

AccessDS

Apple OS

Google Chrome

Gmail

Job description

Dane Street, LLC is seeking a Customer Service Representative to support scheduling and reviewer selection for referrals within the Dane Street Network. The role involves significant client and physician communication and detailed case coordination.

Ideal candidates will have at least 1 year in an administrative role, healthcare exposure, and strong IT skills (Apple OS, Chrome, Gmail). Remote work options, comprehensive benefits, and growth opportunities are offered.