Remote Healthcare Call Center Agent (EMR Pro)

Spire Orthopedic Partners; United States; Remote; USD 26,000 - 32,000; Full time

Benefits offered by this job

Growth opportunities

Dynamic environment

Comprehensive benefits

Generous PTO

Job summary

Spire Orthopedic Partners is seeking a remote full-time Call Center Agent to support Middlesex Orthopedic & Spine Associates in Middletown, CT. The role focuses on efficient patient scheduling, data entry, and patient communications within EMR.

Ideal candidates have 2+ years in healthcare admin, strong MS Office skills, and a proven ability to multitask in a fast-paced environment. Competitive compensation and generous PTO are offered.

Qualifications

• High School Diploma or Equivalent required.
• 2+ years in healthcare-related field with administrative experience.
• Strong multitasking and customer service skills.
• Proficient with Microsoft Word, Excel, PowerPoint.
• Ability to work independently under pressure.

Responsibilities

• Schedule patient appointments and manage communications.
• Enter and maintain patient data in EMR.
• Handle high-volume calls and patient inquiries.
• Verify insurance and collect payments as needed.
• Coordinate with providers and admin team.
• Assist with portal troubleshooting.
• Ensure confidentiality and data accuracy.
• Cross-cover with Front Desk as needed.

Skills

Customer service

MS Office

Data entry

Multitasking

Record keeping

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Excel

PowerPoint

Job description

Spire Orthopedic Partners is seeking a remote full-time Call Center Agent to support Middlesex Orthopedic & Spine Associates in Middletown, CT. The role focuses on efficient patient scheduling, data entry, and patient communications within EMR.

Ideal candidates have 2+ years in healthcare admin, strong MS Office skills, and a proven ability to multitask in a fast-paced environment. Competitive compensation and generous PTO are offered.