Medical Call Center Specialist (Part-Time)

Spire Orthopedic Partners; Stamford (CT); Vor Ort; USD 27.000 - 34.000; Teilzeit

Benefits dieser Stelle

Generous PTO

Benefits package

Zusammenfassung

Spire Orthopedic Partners is seeking an entry-level, part-time Medical Office Customer Service representative at our Stamford MSO location. You will be the first point of contact for patients, registering new arrivals and directing calls with tact and confidentiality.

The role requires solid communication, HIPAA awareness, and experience with EMR systems; training is provided. We offer competitive compensation, generous PTO, and a comprehensive benefits package.

Qualifikationen

• High school diploma or equivalent required.
• One year of medical experience preferred.
• HIPAA and other insurance regulations familiarity.
• EMR systems experience is a plus.
• Strong communication and customer service skills.
• Proficient with Windows-based software.

Aufgaben

• Register new patients and direct current patients via call center with tact and confidentiality.
• Handle calls from patients needing medical care and gather required information.
• Take electronic messages and relay to providers.
• Screen and transfer calls to the appropriate department.
• Enter pending documents into a patient’s chart within the EMR.
• Assist with other duties as assigned by managers and leads.

Kenntnisse

Customer service

Communication skills

Problem solving

Computer skills

Ausbildung

High school diploma or equivalent

Tools

Athena/Centricity

Medi-Tech

Jobbeschreibung

Spire Orthopedic Partners is seeking an entry-level, part-time Medical Office Customer Service representative at our Stamford MSO location. You will be the first point of contact for patients, registering new arrivals and directing calls with tact and confidentiality.

The role requires solid communication, HIPAA awareness, and experience with EMR systems; training is provided. We offer competitive compensation, generous PTO, and a comprehensive benefits package.