Remote Healthcare Billing Support Specialist

Conifer Health Solutions, LLC.; Frisco (TX); On-site; USD 20,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

401k with employer match

Health savings accounts

Employee Assistance program

Job summary

Conifer Health Solutions, LLC. is seeking a Customer Service Representative to support the Customer Service Call Center as it relates to physician billing for multiple clients.

The role involves handling a high call volume, ensuring patient satisfaction, and following up on unresolved issues. Qualifications include a High School diploma, 1 year of medical customer service experience, and proficiency in Outlook, Excel and Word.

Qualifications

• High School degree or equivalent required.
• At least 1 year experience in a medical customer service role preferred.
• Previous experience in a call center environment preferred.
• Proficiency in Microsoft Outlook, Excel and Word required.
• Previous experience with medical billing systems required; GE Centricity or EPIC experience a plus.

Responsibilities

• Handle a large call volume while ensuring quality customer service and patient satisfaction.
• Follow-up on all issues not resolved during conversation with patient/guarantor.
• Ability to complete other related customer service duties as assigned.

Skills

Customer service

HIPAA compliance

Multitasking

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Conifer Health Solutions, LLC. is seeking a Customer Service Representative to support the Customer Service Call Center as it relates to physician billing for multiple clients.

The role involves handling a high call volume, ensuring patient satisfaction, and following up on unresolved issues. Qualifications include a High School diploma, 1 year of medical customer service experience, and proficiency in Outlook, Excel and Word.