Remote Healthcare Authorization Specialist

Cantex Continuing Care Network; Carrollton (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Performance-based bonus opportunities

Health, dental, and vision insurance

Supplemental benefits (life insurance,

Disability, accident, etc.)

401(k) with company match

Paid time off (PTO/Sick)

Career growth opportunities

Supportive company culture

Many more employee perks and benefits

Job summary

Cantex Continuing Care Network in Carrollton, TX is seeking a Case Management Administrative Assistant to support the Regional Case Management team with authorizations, documentation, and coordination between facilities, MCOs, and case managers. The role emphasizes accuracy, organization, and timely processing in a fast-paced healthcare setting.

Remote work option is available, with full-time schedule Tuesday through Saturday; requires high school diploma and healthcare experience.

Qualifications

• High school diploma or equivalent required.
• Two (2) years of hospital or healthcare experience preferred.
• Medical Assistant certification preferred.
• Proficient with EMR systems.
• Proficient with Excel, Microsoft Office, and Adobe PDF.
• Strong organizational skills with the ability to meet strict deadlines.
• Ability to perform effectively in a fast-paced environment.
• Excellent written and verbal communication skills.

Responsibilities

• Verify active authorizations and communicate status updates to facilities and assigned Case Managers.
• Track concurrent authorization due dates and ensure timely submission.
• Build complete concurrent review packets for MCO submission, including: Authorization number, Face sheet, Insurance information, Medical records, PT/OT/ST documentation.
• Submit clinical packets and reports to MCOs via fax or electronic portals.
• Upload confirmation pages or submission receipts into the EMR.
• Monitor and track concurrent authorization reviews for extension requests.
• Communicate authorization extensions, expirations, and updates to MCOs and facility Case Managers.
• Assist Case Managers and facilities with active authorizations, denials, and appeals.
• Follow up on inactive authorizations for patients who remain admitted.
• Maintain accurate documentation and ensure timely distribution of required materials.

Skills

Organizational skills

Communication skills

Time management

Detail oriented

Education

High school diploma or equivalent

Medical Assistant certification (preferred)

Tools

EMR systems

Microsoft Office (Excel, Word, PDF)

Job description

Cantex Continuing Care Network in Carrollton, TX is seeking a Case Management Administrative Assistant to support the Regional Case Management team with authorizations, documentation, and coordination between facilities, MCOs, and case managers. The role emphasizes accuracy, organization, and timely processing in a fast-paced healthcare setting.

Remote work option is available, with full-time schedule Tuesday through Saturday; requires high school diploma and healthcare experience.