Remote Healthcare Authorization Coordinator

Cantex; Carrollton (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Cantex is seeking a Case Management Administrative Assistant to support the Regional Case Management team remotely. You will help manage the authorization workflow for SNF patients, coordinate with facilities and MCOs, and maintain accurate documentation in the EMR.

Ideal candidates have healthcare experience, proficiency with EMR and Microsoft Office, and strong organizational skills to ensure timely authorizations and communications in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Two (2) years of hospital or healthcare experience preferred.
• Medical Assistant certification preferred.
• Proficient with EMR systems and with Excel, Microsoft Office, and Adobe PDF.
• Strong organizational skills with the ability to meet strict deadlines.
• Ability to perform effectively in a fast-paced environment.
• Excellent written and verbal communication skills.

Responsibilities

• Verify active authorizations and communicate status updates to facilities and assigned Case Managers.
• Track concurrent authorization due dates and ensure timely submission.
• Build complete concurrent review packets for MCO submission, including authorization number, face sheet, insurance information, medical records, and PT/OT/ST documentation.
• Submit clinical packets and reports to MCOs via fax or electronic portals.
• Upload confirmation pages or submission receipts into the EMR.
• Monitor and track concurrent authorization reviews for extension requests.
• Communicate authorization extensions, expirations, and updates to MCOs and facility Case Managers.
• Assist Case Managers and facilities with active authorizations, denials, and appeals.
• Follow up on inactive authorizations for patients who remain admitted.
• Maintain accurate documentation and ensure timely distribution of required materials.

Skills

Organization

Written communication

Detail‑oriented

Time management

Education

High school diploma or equivalent

Medical Assistant certification (preferred)

Tools

EMR systems

Excel

Microsoft Office

Adobe PDF

Job description

Cantex is seeking a Case Management Administrative Assistant to support the Regional Case Management team remotely. You will help manage the authorization workflow for SNF patients, coordinate with facilities and MCOs, and maintain accurate documentation in the EMR.

Ideal candidates have healthcare experience, proficiency with EMR and Microsoft Office, and strong organizational skills to ensure timely authorizations and communications in a fast-paced environment.