Remote Case Management Administrative Specialist

Cantex; Carrollton (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Performance-based bonus opportunities

Health, dental, and vision insurance

401(k) with company match

Generous PTO/Sick time

Career growth opportunities

Supportive company culture

Job summary

Cantex is seeking a detail‑oriented Case Management Administrative Assistant to support the Regional Case Management team in a remote setting. The role focuses on timely authorizations, accurate documentation, and clear communication between facilities, MCOs, and Case Managers in SNF scenarios.

The ideal candidate will be organized, able to work in a fast‑paced healthcare environment, and proficient with EMR, Excel, and Microsoft Office. Two years of healthcare experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Two (2) years of hospital or healthcare experience preferred.
• Medical Assistant certification preferred.
• Proficient with EMR systems, Excel, Microsoft Office, and Adobe PDF.
• Strong organizational and communication skills; able to meet deadlines.

Responsibilities

• Verify active authorizations and communicate status updates to facilities and Case Managers.
• Track concurrent authorization due dates and ensure timely submission.
• Build complete concurrent review packets for MCO submission with required documents.
• Submit clinical packets and reports to MCOs via fax or electronic portals.
• Upload confirmation pages into the EMR and monitor extension requests.
• Communicate authorization changes to MCOs and facility Case Managers.
• Assist Case Managers and facilities with authorizations, denials, and appeals.
• Follow up on inactive authorizations for admitted patients.

Skills

Excellent written and verbal

Strong organizational

Meet deadlines

Fast-paced environment

Education

High school diploma or equivalent

Medical Assistant certification (preferred)

Tools

EMR systems

Excel

Microsoft Office

Adobe PDF

Job description

Cantex is seeking a detail‑oriented Case Management Administrative Assistant to support the Regional Case Management team in a remote setting. The role focuses on timely authorizations, accurate documentation, and clear communication between facilities, MCOs, and Case Managers in SNF scenarios.

The ideal candidate will be organized, able to work in a fast‑paced healthcare environment, and proficient with EMR, Excel, and Microsoft Office. Two years of healthcare experience is preferred.