Remote Healthcare Administrative Coordinator

BlockchainHQ; United States; Remote; USD 8,900 - 15,000; Part time

Benefits offered by this job

100% REMOTE

Birthday bonus $50

Testimonial bonus $200

No TRACKER

Job summary

Assist World is seeking an organized Administrative Coordinator to support a specialist concierge psychology practice providing personalised mental health care. You will handle patient scheduling, confidential records, and communications with healthcare providers, ensuring timely, compassionate service in a fast-paced environment.

The role emphasizes discretion, strong organisational skills and the ability to prioritise urgent requests.

Qualifications

• Experience in healthcare administration, ideally in psychology, psychiatry, mental health or medical practice.
• Experience with EMR/EHR systems and standard office software including Google Workspace.
• HIPAA certification or ability to complete before starting.
• Strong understanding of patient confidentiality, data protection and professional boundaries.
• Excellent written and verbal English communication.
• Exceptional organisational skills and attention to detail.
• Ability to prioritise competing tasks and respond quickly to urgent situations.
• Proactive, adaptable approach and ability to work independently.
• Availability to work US Eastern Time hours.

Responsibilities

• Manage patient scheduling, appointments and calendar coordination.
• Coordinate multi-day treatment sessions, retreats and other specialist care arrangements.
• Communicate professionally with patients, healthcare providers and external partners via email and other channels.
• Manage patient correspondence, including drafting responses and following up on outstanding matters.
• Maintain confidential patient records within the EMR/EHR system.
• Coordinate administrative arrangements for the psychologist, including medical and wellness appointments.
• Monitor communications and escalate urgent requests to the psychologist.
• Support development of efficient administrative processes and automated calendar management.
• Assist with general administrative duties to keep the practice running smoothly.
• Handle sensitive information with discretion and professionalism.

Skills

Healthcare admin

Email/phone communication

Confidentiality

English communication

Prioritization

Independent work

Tools

EMR/EHR systems

Google Workspace

Calendar management

Job description

Assist World is seeking an organized Administrative Coordinator to support a specialist concierge psychology practice providing personalised mental health care. You will handle patient scheduling, confidential records, and communications with healthcare providers, ensuring timely, compassionate service in a fast-paced environment.

The role emphasizes discretion, strong organisational skills and the ability to prioritise urgent requests.