Remote Health IT Support Engineer – Prior Authorization

The Cigna Group; United States; Teletrabalho; USD 93 000 - 155 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

401(k)

Life insurance

Tuition reimbursement

Paid time off

Paid holidays

Leaves of absence

Resumo da oferta

The Cigna Group is seeking a Technical Customer Support Advisor to configure, support, and optimize a touchless prior authorization solution, connecting multiple technologies and systems. You will investigate complex issues, improve platform stability, and partner with cross-functional teams to deliver improvements.

The role requires strong SQL skills, cloud experience, and the ability to translate technical concepts to nontechnical audiences.

Qualificações

• 3+ years configuring, supporting, or troubleshooting application software and related systems.

Responsabilidades

• Configure, support, and optimize application software and workflows for a touchless prior authorization solution.

Conhecimentos

SQL queries

Cloud experience

Communication skills

Problem solving

Independent worker

Ferramentas

PostgreSQL

Microsoft SQL Server

Jira

Salesforce

Azure

Docker

Kubernetes

Descrição da oferta de emprego

The Cigna Group is seeking a Technical Customer Support Advisor to configure, support, and optimize a touchless prior authorization solution, connecting multiple technologies and systems. You will investigate complex issues, improve platform stability, and partner with cross-functional teams to deliver improvements.

The role requires strong SQL skills, cloud experience, and the ability to translate technical concepts to nontechnical audiences.