Remote Prior Authorization Specialist

The Cigna Group; United States; Teletrabalho; USD 36 000 - 48 000; Tempo integral

Resumo da oferta

The Cigna Group is seeking a remote call center specialist to respond to phone and fax inquiries and facilitate prior authorization requests.

Applicants should have 1+ year of call center customer service experience, solid communication and organizational skills, and be proficient with Microsoft Outlook. A reliable internet connection and a quiet workspace are required, and residency in a DoD SCA County is essential with coverage 7am–10pm Eastern.

Qualificações

• High School Diploma/GED and 1+ years call center customer service experience.
• Excellent communication, organizational, and computer skills with Microsoft Outlook proficiency.
• Remote role requiring reliable high-speed internet and a quiet workspace.
• Must live in a DoD SCA County and work schedules between 7am and 10pm Eastern.

Responsabilidades

• Respond to phone and fax inquiries and facilitate prior authorization requests.
• Document inquiries accurately and work collaboratively to meet metrics.

Conhecimentos

Excellent communication

Organizational skills

Computer skills

Formação académica

High School Diploma/GED

Ferramentas

Microsoft Outlook

Descrição da oferta de emprego

The Cigna Group is seeking a remote call center specialist to respond to phone and fax inquiries and facilitate prior authorization requests.

Applicants should have 1+ year of call center customer service experience, solid communication and organizational skills, and be proficient with Microsoft Outlook. A reliable internet connection and a quiet workspace are required, and residency in a DoD SCA County is essential with coverage 7am–10pm Eastern.