Prior Authorization Representative (Fully Remote)

The Cigna Group; United States; Teletrabalho; USD 36 000 - 48 000; Tempo integral

Resumo da oferta

The Cigna Group is seeking a remote call center specialist to respond to phone and fax inquiries and facilitate prior authorization requests.

Applicants should have 1+ year of call center customer service experience, solid communication and organizational skills, and be proficient with Microsoft Outlook. A reliable internet connection and a quiet workspace are required, and residency in a DoD SCA County is essential with coverage 7am–10pm Eastern.

Qualificações

• High School Diploma/GED and 1+ years call center customer service experience.
• Excellent communication, organizational, and computer skills with Microsoft Outlook proficiency.
• Remote role requiring reliable high-speed internet and a quiet workspace.
• Must live in a DoD SCA County and work schedules between 7am and 10pm Eastern.

Responsabilidades

• Respond to phone and fax inquiries and facilitate prior authorization requests.
• Document inquiries accurately and work collaboratively to meet metrics.

Conhecimentos

Excellent communication

Organizational skills

Computer skills

Formação académica

High School Diploma/GED

Ferramentas

Microsoft Outlook

Descrição da oferta de emprego

• Respond to phone and fax inquiries and facilitate prior authorization requests.
• Document inquiries accurately and work collaboratively to meet metrics.

Qualifications:

• High School Diploma/GED and 1+ years call center customer service experience.
• Excellent communication, organizational, and computer skills with Microsoft Outlook proficiency.
• Remote role requiring reliable high-speed internet and a quiet workspace.
• Must live in a DoD SCA County and work schedules between 7am and 10pm Eastern.

The Cigna Group

The Cigna Group is dedicated to improving the health and vitality of those we serve through Cigna Healthcare and Evernorth Health Services. We are a major healthcare organization focused on enhancing the lives of our clients, customers, and patients.