Remote Health Care TeleSales Specialist

FailSafe Communications; Maryland; Hybrid; USD 31,000 - 67,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Retirement options

Wellness programs

Job summary

Oak Street Health is seeking a Sales Call Center Representative I to drive patient acquisition through outbound telemarketing. This full-time role includes a mandatory 4-week training, 8 am - 5:30 pm, Monday through Friday, with remote work possibilities and a 40-hour workweek.

Responsibilities include 300+ outbound calls daily, converting prospects to patients, understanding Medicare basics, and scheduling appointments. Competitive base + bonus pay, plus comprehensive benefits.

Qualifications

• Call center outbound sales experience
• Comfortable in a base + bonus salary structure
• Proficient in learning new technology and communication tools

Responsibilities

• Make outbound telemarketing calls to prospective patients
• Make 300+ outbound calls daily and work to convert them to new patients
• Understand patient needs and requirements and articulate Oak Street's unique proposition
• Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing
• Understand Medicare Basics and insurance
• Schedule initial doctor's appointments with new patients and achieve daily/weekly/monthly quotas
• Other duties, as assigned

Skills

Outbound sales

Telemarketing

Salesforce (CRM)

Education

High school diploma or equivalent

Tools

CRM (Salesforce)

Job description

Oak Street Health is seeking a Sales Call Center Representative I to drive patient acquisition through outbound telemarketing. This full-time role includes a mandatory 4-week training, 8 am - 5:30 pm, Monday through Friday, with remote work possibilities and a 40-hour workweek.

Responsibilities include 300+ outbound calls daily, converting prospects to patients, understanding Medicare basics, and scheduling appointments. Competitive base + bonus pay, plus comprehensive benefits.