Remote Health Care Sales Call Specialist

FailSafe Communications; Wisconsin; Hybrid; USD 31,000 - 67,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Retirement savings options

Paid time off

Wellness programs

Job summary

Oak Street Health is seeking a Sales Call Center Representative I for remote work to support rapid growth in patient acquisition. You will perform outbound telemarketing, qualify leads, and schedule doctor appointments, while meeting daily quotas in a full-time setting.

The role requires strong communication, resilience, and CRM experience; training is provided. This is a remote, full-time position with a base + bonus structure and flexible hours within core operations.

Qualifications

• Call center outbound sales experience and/or telemarketing.
• Base + bonus salary structure.
• Proficient in learning new technology and communication tools.
• Good attendance and time management skills are critical for success in this role.
• Experience working with Salesforce, or similar CRM is preferred.
• Proficient with navigating multiple systems while speaking to prospects.
• Excellent listening and communication skills.
• Open to constructive feedback.
• Ability to multitask, prioritize, and manage time effectively.
• Coachable and a desire to learn a new industry.
• High School diploma or equivalent required; undergraduate degree preferred.
• US work authorization.

Responsibilities

• Make outbound telemarketing calls to prospective patients.
• Make 300+ outbound calls daily and work to convert them to new patients.
• Understand patient needs and requirements and articulate Oak Street's unique proposition.
• Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
• Understand Medicare Basics and insurance.
• Schedule initial doctor's appointments with new patients and achieve daily/weekly/monthly quotas.
• Other duties, as assigned.

Skills

Outbound sales

Telemarketing

Communication skills

Active listening

Time management

Multitasking

Coachable

US work authorization

Education

High School diploma or equivalent

Tools

Salesforce

CRM proficiency

Job description

Oak Street Health is seeking a Sales Call Center Representative I for remote work to support rapid growth in patient acquisition. You will perform outbound telemarketing, qualify leads, and schedule doctor appointments, while meeting daily quotas in a full-time setting.

The role requires strong communication, resilience, and CRM experience; training is provided. This is a remote, full-time position with a base + bonus structure and flexible hours within core operations.