Remote Health Sales Call Center Specialist

FailSafe Communications; West Virginia; Hybrid; USD 21.000 - 44.000; Vollzeit

Zusammenfassung

Oak Street Health is seeking a Sales Call Center Representative I to join a fast-growing team. This full-time remote role involves outbound telemarketing, daily metrics, and training with a Monday–Friday schedule. You will learn Medicare basics, manage multiple systems, and help convert prospects into new patients.

The position emphasizes strong communication, reliability, and the ability to work independently in a remote setting while supporting patient acquisition goals.

Qualifikationen

• High School diploma or equivalent required; undergraduate degree preferred.
• Experience in call center outbound sales and/or telemarketing is desirable.
• Proficiency with Salesforce or similar CRM is preferred.

Aufgaben

• Make outbound telemarketing calls to prospective patients.
• Make 300+ outbound calls daily and convert them to new patients.
• Understand patient needs and articulate Oak Street's value proposition.
• Utilize sales skills including rapport, listening, questioning, overcoming objections, and closing.
• Understand Medicare Basics and insurance.
• Schedule initial doctor appointments and meet quotas.
• Other duties as assigned.

Kenntnisse

Outbound sales

Salesforce / CRM

Communication skills

Active listening

Time management

Coachable

US work authorization

Ausbildung

High School diploma or equivalent

Undergraduate degree preferred

Tools

Salesforce

Jobbeschreibung

Oak Street Health is seeking a Sales Call Center Representative I to join a fast-growing team. This full-time remote role involves outbound telemarketing, daily metrics, and training with a Monday–Friday schedule. You will learn Medicare basics, manage multiple systems, and help convert prospects into new patients.

The position emphasizes strong communication, reliability, and the ability to work independently in a remote setting while supporting patient acquisition goals.