Remote Health Plan Support Specialist I

Curative; United States; Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Equipment supplied for remote work

Stipend for internet access

Job summary

A healthcare services company is seeking a Remote Customer Service Representative passionate about improving healthcare options. You will support health plan members and providers by delivering accurate information and resolving inquiries. Candidates should have call center experience, strong communication skills, and attention to detail. This position requires a high school diploma and offers remote work with necessary equipment provided.

Qualifications

• 6 month to 1-year related experience in a call center environment in healthcare.
• Excellent verbal and written communication skills.
• Strong interpersonal and active listening skills.

Responsibilities

• Answer phone calls and emails from providers and members.
• Assist providers with member benefit information and claim processing.
• Build rapport with members and maintain confidentiality in compliance with HIPAA.

Skills

Call center experience

Excellent communication skills

Attention to detail

Organizational skills

Bilingual (English and Spanish)

Education

High school diploma or GED

Tools

Google Suite

Microsoft Office Suite

Job description

A healthcare services company is seeking a Remote Customer Service Representative passionate about improving healthcare options. You will support health plan members and providers by delivering accurate information and resolving inquiries. Candidates should have call center experience, strong communication skills, and attention to detail. This position requires a high school diploma and offers remote work with necessary equipment provided.