Part Time Customer Service Representative/Call Center Rep (Remote)

ahscareers; Jacksonville (FL); Remote; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health/Dental/Vision/401(k)/Paid Time 

Employee Wellness Program

Comprehensive and ongoing training

Strong company culture with career增长机会

Job summary

Automated Health Systems is seeking a remote Customer Service Representative who will assist individuals with information and support regarding benefits, ensuring accurate and consistent information, and delivering quality customer service.

The position emphasizes health/human services experience and knowledge of Medicaid, with strong PC skills and a HS diploma; an associate degree is a plus. Training is comprehensive and ongoing, supporting career growth.

Qualifications

• Minimum 2 years' experience in a call center environment.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED; Associates Degree preferred in social or behavioral sciences or related field.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

PC proficiency

Bilingual (plus)

Education

High School Diploma/GED

Associates Degree preferred in social or behavioral sciences or related field

Job description

Automated Health Systems has Customer Service Representative positions available. These positions are remote but will require you to pick up in equipment Tallahassee.

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Benefits:

• Health/Dental/Vision/401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Qualifications:

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

"The Enlightened Choice in Health Service Management"