Remote Health Benefits Support Specialist

Automated Health Systems, Inc.; Hagerstown (MD); Remote; USD 23,000 - 25,000; Full time

Job summary

Automated Health Systems, Inc. is seeking a Customer Service Representative to assist individuals with information and support regarding benefits.

This remote role requires picking up equipment at our Elkridge, MD office and delivering quality service with accurate information. Responsibilities include assisting clients with Medicaid-related inquiries, providing consistent support, and participating in ongoing training within a strong, career-focused culture.

Qualifications

• Minimum 1 year experience in a call center environment.
• Experience in health/human services and knowledge of Medicaid preferred.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.
• Employee Wellness Program.
• Comprehensive and ongoing training.
• Strong company culture with career growth opportunities.

Education

High School Diploma/GED

Associates Degree in social or behavioral sciences or related field

Bilingual skills

Call center experience

Medicaid knowledge

Job description

Automated Health Systems, Inc. is seeking a Customer Service Representative to assist individuals with information and support regarding benefits.

This remote role requires picking up equipment at our Elkridge, MD office and delivering quality service with accurate information. Responsibilities include assisting clients with Medicaid-related inquiries, providing consistent support, and participating in ongoing training within a strong, career-focused culture.