Remote Health Benefits Support Specialist

ahscareers; Cumberland (MD); Remote; USD 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

Health benefits

Wellness program

Training

Career growth

Zusammenfassung

Automated Health Systems is seeking a Remote Customer Service Representative to assist individuals with information and support regarding benefits. You will provide accurate information and deliver quality customer service while working from home, with equipment pickup required at our Elkridge, MD office.

The role emphasizes health/human services experience, Medicaid knowledge, and strong PC skills, with bilingual abilities considered an asset.

Qualifikationen

• 1 year minimum call center experience.
• Health/human services experience and Medicaid knowledge preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associate degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Aufgaben

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Kenntnisse

Call center experience

PC proficiency

Bilingual (a plus)

Medicaid knowledge (preferred)

Ausbildung

High School Diploma/GED

Associate degree preferred in social or behavioral sciences

Jobbeschreibung

Automated Health Systems is seeking a Remote Customer Service Representative to assist individuals with information and support regarding benefits. You will provide accurate information and deliver quality customer service while working from home, with equipment pickup required at our Elkridge, MD office.

The role emphasizes health/human services experience, Medicaid knowledge, and strong PC skills, with bilingual abilities considered an asset.