Customer Service Representative- Part Time Customer Service Representative/Call Center Rep (Remote)

Automated Health Systems, Inc.; United States; Remote; USD 18,000 - 26,000; Part time

Benefits offered by this job

Dental/ Vision/ 401(k) / PTO

Wellness Program

Training provided

Career growth opportunities

Job summary

Automated Health Systems is hiring part-time Customer Service Representatives to handle information and support regarding benefits. The role is remote, with required pickup in Pittsburgh, PA, and hours from 9:30am to 2:30pm, Monday to Friday.

Candidates should have at least 2 years in a call center and strong PC skills. Health/human services experience and Medicaid knowledge are preferred, with a HS diploma/GED required (associates preferred).

Qualifications

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associate Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call Center Experience

Health Services Knowledge

PC Proficiency

Diploma/GED

Bilingual Skills

Education

High School Diploma/GED

Associate Degree preferred

Job description

Automated Health Systems has Customer Service Representative positions available. These positions are remote however you will be required to pick up in Pittsburgh, PA.

Hours: Part Time 9:30am - 2:30pm Monday - Friday

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Benefits

• Dental/Vision/401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Qualifications

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

"The Enlightened Choice in Health Service Management"

Salary Range

16