Remote Head of Operations | Scale a Tech Firm (1099)

Spyglass Ops; United States; Presencial; USD 150 000 - 200 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus structure tied to company growth

Professional development support

Paid time off: 2 weeks

Major US holidays observed

Resumo da oferta

Spyglass Ops is seeking a Head of Operations to guide scaling efforts and streamline processes in a rapidly growing tech company. This critical leadership role covers management across Teams and requires innovative strategies to create operational structures.

The ideal candidate will have a proven background in scaling technology businesses and leading diverse operations while fostering a fully remote team culture. Exceptional skills in documentation, KPI development, and financial oversight are crucial for success in this position.

Qualificações

• Proven track record working with high-drive founders using frameworks to move ownership from daily operations.
• Extensive experience managing departments like Sales and Customer Success.
• History of scaling tech businesses from small teams to mid-market organizations.

Responsabilidades

• Serve as manager for Sales, Customer Success and Operations, allowing the founder to focus on strategy.
• Build operational backbone required for scaling the organization.
• Create Standard Operating Procedures and onboarding programs for new employees.
• Develop leading-indicator KPIs and relevant dashboards for performance visibility.

Conhecimentos

System architecture and automation skills

KPI development mastery

Expert-level process documentation

Strong financial acumen

Dashboard and reporting design

High emotional intelligence

Ferramentas

CRM systems

Descrição da oferta de emprego

Spyglass Ops is seeking a Head of Operations to guide scaling efforts and streamline processes in a rapidly growing tech company. This critical leadership role covers management across Teams and requires innovative strategies to create operational structures.

The ideal candidate will have a proven background in scaling technology businesses and leading diverse operations while fostering a fully remote team culture. Exceptional skills in documentation, KPI development, and financial oversight are crucial for success in this position.