Remote Head of Catering Operations

Placements24; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Executive coaching

Leadership training

Fully remote leadership role

Career growth opportunities

Job summary

Placements24 is seeking a highly strategic and experienced Remote Head of Catering Operations to lead the nationwide catering division from a fully remote setup. The role requires guiding strategy, overseeing every operational facet, and driving profitability across contracts and venues.

You will manage dispersed teams, mentor leaders, and collaborate with senior management, sales, and culinary staff to innovate and elevate service quality while ensuring compliance and high customer satisfaction.

Qualifications

• 10+ years in catering/hospitality with 5+ years in a senior leadership role overseeing multi‑faceted operations.
• Proven success in developing and implementing catering strategies and achieving financial targets.
• Experience leading and managing large, geographically dispersed teams in a remote work environment.
• Strong understanding of catering operations, food production, event management, and client services.
• Excellent budgeting, cost management, and P&L analysis abilities.

Responsibilities

• Develop and execute a comprehensive strategic plan for the catering division, focusing on growth, profitability, and market penetration.
• Oversee day-to-day catering operations, including event execution, staff management, quality control, and client relations, managing remotely.
• Establish and maintain operational standards, policies, and procedures to ensure consistency and excellence across services.
• Manage P&L for the catering division, including budgeting, forecasting, cost control, and revenue enhancement initiatives.
• Lead and develop a high-performing team of catering managers and staff across locations through remote leadership.
• Drive innovation in menu development, service offerings, and processes to maintain a competitive edge.

Skills

Strategic leadership

P&L management

Budgeting

Remote leadership

Stakeholder management

Education

Bachelor's degree

Master's degree (preferred)

Tools

ERP systems

Catering management software

Remote collaboration tools

Job description

About the Role

Our client is seeking a highly strategic and experienced Remote Head of Catering Operations to lead and elevate their entire catering division. This is a senior leadership role based entirely remotely, requiring a visionary individual with extensive experience in managing large-scale catering operations and driving business growth. You will be responsible for setting the strategic direction, overseeing all operational aspects, ensuring exceptional quality and service delivery, and managing financial performance across multiple contracts and venues. The ideal candidate will possess a deep understanding of the hospitality industry, a proven ability to lead and inspire distributed teams, and a commitment to innovation and operational excellence. You will work closely with senior management, sales, and culinary teams to develop and implement strategies that enhance profitability and customer satisfaction. This remote position demands a self-starter with exceptional organizational, leadership, and communication skills, capable of managing complex operations from afar. Your strategic insights will be crucial in shaping the future success of our client's catering services nationwide.

Key Responsibilities

• Develop and execute a comprehensive strategic plan for the catering division, focusing on growth, profitability, and market penetration.
• Oversee all day-to-day catering operations, including event execution, staff management, quality control, and client relations, managing remotely.
• Establish and maintain operational standards, policies, and procedures to ensure consistency, efficiency, and excellence across all catering services.
• Manage P&L for the catering division, including budgeting, forecasting, cost control, and revenue enhancement initiatives.
• Lead, mentor, and develop a high-performing team of catering managers and staff across various locations through effective remote leadership.
• Drive innovation in menu development, service offerings, and operational processes to maintain a competitive edge.
• Ensure strict adherence to all health, safety, hygiene, and food safety regulations, implementing robust compliance programs.
• Foster strong relationships with key clients, suppliers, and industry partners to enhance brand reputation and secure new business opportunities.
• Monitor industry trends, competitor activities, and customer feedback to identify areas for improvement and strategic adjustments.
• Implement and leverage technology solutions to optimize operational efficiency and enhance team collaboration in a remote setting.

Requirements

• A minimum of 10 years of progressive experience in the catering and hospitality industry, with at least 5 years in a senior leadership role overseeing multi-faceted operations.
• Demonstrated success in developing and implementing successful catering strategies and achieving ambitious financial targets.
• Proven experience in leading and managing large, geographically dispersed teams in a remote work environment.
• Exceptional understanding of catering operations, food production, event management, and client services.
• Strong financial acumen, with expertise in budgeting, cost management, and P&L analysis.
• Excellent strategic thinking, problem-solving, and decision-making abilities.
• Outstanding communication, negotiation, and interpersonal skills.
• Proficiency with catering management software, ERP systems, and advanced remote collaboration tools.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is required; Master's degree is a plus.
• Must have a dedicated, professional home office space with reliable high-speed internet access.

Benefits

• Our client offers a highly competitive executive salary, performance-based bonuses, and a comprehensive benefits package. Enjoy the unparalleled flexibility and autonomy of a fully remote leadership role. Opportunities for professional growth and development, including executive coaching and leadership training, are provided. Be at the forefront of innovation in the catering industry and significantly shape the future of a leading hospitality provider. Join a culture that values collaboration, excellence, and work-life balance.