Remote Food Service Director (Catering Operations)

Placements24; Queenstown (MD); Hybride; USD 140 000 - 210 000; Plein temps

Avantages offerts par ce poste

Remote work

Competitive salary

Health insurance

401(k) plan

Paid time off

Career growth

Company tech equipment

Résumé du poste

Placements24 is seeking a Remote Food Service Director to oversee nationwide catering operations from a remote setting. You will drive strategic plans, ensure profitability, and lead a high-performance team across multiple locations.

Your role will emphasize food safety, menu engineering, and supply chain optimization while maintaining exceptional client relations. The ideal candidate brings 10+ years in food service leadership, strong financial acumen, and proven success managing remote teams

Qualifications

• Minimum 10 years in food service management with senior leadership experience overseeing catering operations.
• Proven track record in P&L, budgets, and operational performance.
• Experience developing strategic plans for growth and efficiency.

Responsabilités

• Direct and manage catering operations remotely to ensure quality and profitability across contracts.
• Oversee budgets, financial performance, and identify cost savings and revenue opportunities.
• Establish and enforce food safety and sanitation standards in line with regulations.
• Lead and develop a remote team of site managers and staff.
• Drive menu development, supplier management, and service delivery innovations.
• Implement technology to improve operational efficiency and data analysis.
• Build and maintain strong client relationships and ensure exceptional service.

Connaissances

Leadership

Strategic planning

P&L management

Team development

Client relationship management

Formation

Bachelor's in Hospitality Management or Business

Master's degree (preferred)

Outils

ERP systems

Remote collaboration platforms

Description du poste

About the Role

Our client, a national provider of managed food services, is seeking an experienced and strategic Remote Food Service Director to oversee and optimize their catering operations across multiple locations. This critical leadership role requires a visionary individual who can drive operational excellence, enhance client satisfaction, and manage P&L for a diverse portfolio of catering contracts, all from a remote setting. You will be responsible for developing and implementing best practices in food safety, menu engineering, supply chain management, and team performance. The ideal candidate is a seasoned professional with a deep understanding of the catering industry, exceptional leadership capabilities, and a proven ability to manage complex operations virtually. This is a unique opportunity to shape the future of catering services on a national scale while enjoying the flexibility of a fully remote work arrangement.

Key Responsibilities

• Direct and manage all aspects of catering operations remotely, ensuring consistent quality, service standards, and profitability across all contracts. Develop and implement strategic plans to drive growth, enhance operational efficiency, and improve client retention.
• Oversee P&L statements, budgets, and financial performance for assigned catering operations, identifying areas for cost savings and revenue enhancement.
• Establish and enforce rigorous food safety and sanitation standards, ensuring compliance with all local and national regulations.
• Lead, mentor, and develop a team of remote site managers and operational staff, fostering a culture of high performance and continuous improvement.
• Drive innovation in menu development, culinary offerings, and service delivery models to meet evolving market demands.
• Optimize supply chain and procurement processes to ensure cost-effectiveness and reliable sourcing of high-quality ingredients.
• Develop and maintain strong relationships with key clients, understanding their needs and ensuring exceptional service delivery.
• Implement technology solutions to improve operational efficiency, data analysis, and remote oversight.
• Conduct regular performance reviews and site visits (as necessary, though primarily remote) to ensure adherence to standards and address operational challenges.

Requirements

• Minimum of 10 years of progressive experience in food service management, with a significant portion in a senior leadership role overseeing catering operations.
• Proven track record of successfully managing P&L, budgets, and operational performance in the catering or hospitality industry.
• Demonstrated experience in developing and implementing strategic plans for operational growth and efficiency.
• Expert knowledge of food safety regulations (e.g., HACCP) and best practices in sanitation and hygiene.
• Exceptional leadership, team management, and coaching skills, with experience managing remote teams.
• Strong understanding of supply chain management, procurement, and inventory control.
• Excellent communication, negotiation, and client relationship management skills.
• Proficiency in using financial reporting tools, operational management software, and remote collaboration platforms.
• Ability to analyze data, identify trends, and make informed strategic decisions.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is required; Master's degree is a plus.

Benefits

• Fully remote position offering unparalleled flexibility and work-life balance.
• Highly competitive executive-level salary and performance-based bonus structure.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company matching.
• Generous paid time off and holiday leave.
• Opportunities for significant professional growth and leadership development within a national organization.
• Company-provided technology and resources for remote work.
• A chance to shape and lead national catering operations.