Remote GTM Architect: AI-Driven Expansion & Retention

Remote; San Francisco (CA); Remote; USD 77,000 - 98,000; Full time

Benefits offered by this job

LTIP program

RRSP + health insurance

Wellness budget

Remote work with Montreal office

Biannual in-person gatherings

Job summary

Workleap is hiring a GTM Architect, Expansion & Retention to design, build and ship AI agents and agentic workflows that turn product usage signals into renewed contracts and cross-sell opportunities. You will embed this with GTM, not back-office ops, applying signal-based, agent-first approaches to both new and existing customers.

Your impact includes protecting renewals with context-rich agents, growing revenue from existing customers, and defining data signals with Revenue Systems.

Qualifications

• Background in RevOps, GTM/marketing operations, customer success operations or GTM engineering.
• Hands-on experience building automation.
• Experience with low-code orchestration tools and API integrations.
• Familiarity with CRM systems and data models.
• Ability to design and ship AI agents or LLM workflows.

Responsibilities

• Protect renewals by building AI agents that monitor renewal health and flag at-risk accounts with guidance for action.
• Grow revenue through agentic cross-sell motions by researching accounts and routing qualified intent to sales.
• Define signals and collaborate with Revenue Systems to ensure data flow from product usage to CRM; validate data with SQL.
• Replace manual workflows with reusable AI agents and pipeline modules that teams can own.
• Tune motions by reporting on pipeline, conversions, renewals, and revenue impact; run controlled experiments.

Skills

RevOps background

GTM ops

Customer success ops

GTM engineering

Tools

n8n

Make

Zapier

Python

TypeScript

LLM workflows

HubSpot CRM

SQL

MCP connectors

Job description

Workleap is hiring a GTM Architect, Expansion & Retention to design, build and ship AI agents and agentic workflows that turn product usage signals into renewed contracts and cross-sell opportunities. You will embed this with GTM, not back-office ops, applying signal-based, agent-first approaches to both new and existing customers.

Your impact includes protecting renewals with context-rich agents, growing revenue from existing customers, and defining data signals with Revenue Systems.