GTM AI Engineer for Expansion & Retention (Remote)

Workleap Inc.; United States; Remote; USD 78,000 - 99,000; Full time

Benefits offered by this job

Remote work

RRSP + health insurance + telemedicine

Wellness budget

Flexible vacation

In-person gatherings

Claude access

Job summary

ShareGate is seeking a GTM Architect, Expansion & Retention to design, build, and ship AI-driven agents that protect renewals and drive cross-sell opportunities. You’ll connect product usage, support, and renewal signals into scalable agent workflows within a GTM engineering team.

You’ll collaborate with Revenue Systems and Sales to align data, validate with SQL, and ship end-to-end agent solutions that customers rely on, with a focus on adoption and measurable impact.

Qualifications

• Background in RevOps, GTM/marketing operations or GTM engineering with hands-on automation experience.
• Hands-on experience with low-code orchestration (n8n, Make, Zapier) plus Python/TypeScript for API integrations and data transformation.
• Fluency with agentic tools and ML workflow design (LLM orchestration, tool use, evaluation) and a track record of shipping AI agents or LLM workflows to real users.
• Working SQL to query and validate usage, support and renewal data, ensuring data trust for agents.
• CRM fluency, with HubSpot experience to design agents on the data model and coordinate with Revenue Systems.
• Understanding of subscription business metrics (renewal rate, net retention, CLV) and interest in outbound signal-based GTM motions.
• Ability to translate complex builds into plain language and drive adoption through demos and handoff docs.
• Bonus: experience building AI-driven qualification or scoring systems; B2B SaaS background.

Responsibilities

• Protect renewals by building AI agents that monitor renewal health and flag at-risk accounts with context and next steps.
• Grow revenue from existing customers by designing an agentic cross-sell motion and routing genuine intent with full context to the right salesperson.
• Define agent signals and partner with Revenue Systems for data flow and SQL validation.
• Replace manual workflows with AI agents and reusable pipeline modules that teams can own.
• Own reporting on pipeline, conversion, renewals and revenue impact; run controlled experiments.
• Drive adoption by turning builds into SOPs, demos and playbooks to ensure practical usage.

Skills

RevOps background

Low-code orchestration

Python/TypeScript

LLM workflow design

SQL

CRM fluency (HubSpot)

Subscription metrics

Cross-functional collaboration

AI-driven qualification

Tools

HubSpot

n8n

Make

Zapier

Python

TypeScript

Job description

ShareGate is seeking a GTM Architect, Expansion & Retention to design, build, and ship AI-driven agents that protect renewals and drive cross-sell opportunities. You’ll connect product usage, support, and renewal signals into scalable agent workflows within a GTM engineering team.

You’ll collaborate with Revenue Systems and Sales to align data, validate with SQL, and ship end-to-end agent solutions that customers rely on, with a focus on adoption and measurable impact.