GTM Architect - Expansion and Retention (Fully Remote)

Workleap; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Workleap Inc. is a Montreal-based tech company that builds AI agents for revenue operations. We seek a specialist to apply a signal-driven, agent-centered approach to optimize renewals and expand existing customer revenue.

You will collaborate with the Revenue Systems team to connect product usage, support, and renewal signals, and design agent workflows for cross-sell motions. Ideal candidates have hands-on automation experience in RevOps/GTM Ops, proficiency with n8n/Make/Zapier, and strong

Qualifications

• Experience in RevOps, GTM Ops, or related with hands-on automation.
• Proficiency in low-code orchestration tools and Python/TypeScript for API integrations.
• Strong SQL skills; comfortable with CRMs (HubSpot preferred) for data-driven agents.

Responsibilities

• Apply a signal-driven, agent-centered approach to existing customer revenue base.
• Collaborate with Revenue Systems team to connect product usage, support, and renewal signals.
• Develop AI agents to monitor health, flag risks, and enable cross-sell and renewals.

Skills

RevOps

GTM Ops

Automation

Marketing Ops

Customer Success Ops

GTM engineering

Tools

n8n

Make

Zapier

Python

TypeScript

SQL

Job description

• Apply a signal-driven, agent-centered approach to existing customer revenue base.
• Collaborate with Revenue Systems team to connect product usage, support, and renewal signals.

Impact:

• Secure renewals by building AI agents that continuously monitor health and flag at-risk accounts early.
• Grow existing customer revenue by designing and operating an agentic cross-sell motion.
• Optimize pipeline generation and renewal outcomes through controlled experiments without adding headcount.

Requirements:

• Background in RevOps, GTM Ops, marketing ops, customer success ops, or GTM engineering with hands-on automation experience.
• Proficiency in low-code orchestration tools (n8n, Make, Zapier) and Python/TypeScript for API integrations.
• Solid SQL skills and comfort with CRMs (HubSpot preferred) to build agents on trusted data.

Workleap is a Montreal-based tech company founded in 2006 that builds simple products for managers, including the Workleap agent and ShareGate, a global leader in Microsoft 365 migration and governance. With over 15,000 customers, the company fosters a builder culture and intentionally hires people who want to make a meaningful impact.