Remote Growth Intelligence Lead

Lumen; Atlanta (GA); Remote; USD 106,000 - 141,000; Full time

Job summary

Lumen is seeking a Growth Intelligence Lead to translate customer and commercial signals into prioritized growth recommendations for scalable next-best-action motions. You’ll partner with Marketing and Strategy to align models with nurture and activation strategies, driving qualified lead conversion across AI-ready connectivity initiatives.

The role reports to the Senior Manager, GTM Growth & Adoption, and demands strong analytical judgment, executive communication, and the ability to coordinate

Qualifications

• Bachelor’s degree with 6+ years in growth strategy, GTM, or marketing analytics.
• Strong segmentation, funnel progression, and decisioning logic understanding.
• Experience turning insights into actionable decision frameworks and requirements.
• Ability to coordinate across Growth Strategy, Marketing, Sales, Product, Data, and Tech teams.
• Strong commercial and analytical judgment, with ability to lead initiatives without formal authority.
• Excellent written, verbal, and executive communication skills.

Responsibilities

• Define customer state, eligibility, readiness, and progression criteria that determine where customers enter and move through the marketing funnel.
• Translate customer attributes, intent signals, and commercial priorities into prioritization logic, next-best-action sequencing, and acceptance criteria for audience recommendations.
• Partner with Growth Strategy Leads to specify the audience, nurture, next-best-action approach, channel, and sales handoff requirements associated with each recommendation.
• Work with Intelligence, Decisioning, and Targeting teams to validate that models and business rules reflect growth needs and produce actionable outputs.
• Coordinate with the GTM Tech Lead to sequence requirements, manage dependencies, and operationalize decision logic through scalable workflows.
• Partner with GTM Tech Lead to establish the traceability needed to connect prioritized recommendations and audiences with downstream nurture strategies, activation motions, and commercial outcomes.
• Monitor recommendation quality and activation performance to identify gaps in signal coverage, eligibility, classification, routing, or execution.
• Lead the cross-functional feedback loop that converts test results, insights, and stakeholder feedback into improvement plans that optimize the model, workflows, and future capabilities.

Job description

Lumen is seeking a Growth Intelligence Lead to translate customer and commercial signals into prioritized growth recommendations for scalable next-best-action motions. You’ll partner with Marketing and Strategy to align models with nurture and activation strategies, driving qualified lead conversion across AI-ready connectivity initiatives.

The role reports to the Senior Manager, GTM Growth & Adoption, and demands strong analytical judgment, executive communication, and the ability to coordinate