Remote Group Travel Planner (Sales-Focused)

Elite Escapes; Rockford (IL); Remote; USD 60,000 - 90,000; Full time

Job summary

Elite Escapes is seeking a Remote Group Travel Planner (Sales-Focused) to turn group inquiries into confirmed trips. You will combine destination knowledge, logistics, and a consultative sales approach to match teams, families, and groups with the right travel experiences.

Responsibilities include talking with group leaders, recommending destinations and accommodations, and managing deposits, payments, and changes. This role emphasizes client-first service and long-term partnerships.

Qualifications

• Experience in planning group travel arrangements and itineraries.
• Proven ability to sell and upsell travel experiences to groups.
• Strong written and verbal communication with clients and vendors.
• Demonstrated organizational skills handling multiple quotes, room blocks, and contracts.

Responsibilities

• Connect with group leaders to understand trip goals, group size, budget, dates, destinations and must-have experiences.
• Recommend destinations, hotels, room blocks, transportation, meeting spaces, activities and group excursions.
• Convert inquiries into confirmed trips via email, chat, and phone with a client-first approach.
• Explain deposits, payments, cancellations, rooming lists, changes, and travel requirements clearly.
• Coordinate group logistics: room allocations, contracts, deposits, final payments, pre-trip communications.
• Address questions and concerns promptly to support groups from quote to return home.
• Share insights on destinations, group-friendly resorts, team activities and seasonal opportunities.
• Build post-booking relationships for repeat trips, referrals, and long-term partnerships.

Skills

Group travel planning

Sales

Communication

Organization

CRM systems

Tools

CRM systems

Job description

Elite Escapes is seeking a Remote Group Travel Planner (Sales-Focused) to turn group inquiries into confirmed trips. You will combine destination knowledge, logistics, and a consultative sales approach to match teams, families, and groups with the right travel experiences.

Responsibilities include talking with group leaders, recommending destinations and accommodations, and managing deposits, payments, and changes. This role emphasizes client-first service and long-term partnerships.