Remote GOTV Call Specialist

MCI; Edmond (OK); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Career Growth

Paid Training

Fun, Engaging Work Environment

Casual Dress Code

Job summary

MCI is seeking Remote Call Center Representatives to support the 'Get Out the Vote' initiative for the Republican Party, promoting voter turnout. Candidates should possess strong communication skills, adapt easily in a remote environment, and demonstrate dependability.

This role includes handling contacts professionally, resolving customer needs, documenting interactions, and following company protocols. Ideal applicants are at least 18, with a high school diploma and access to a reliable internet connection.

Qualifications

• Must be 18 years of age or older.
• Experience with data-entry utilizing a computer.
• Ability to read and speak English fluently.
• Have a wired, high-speed internet connection (Download speed of 20 Mbps+).
• Highly reliable with the ability to maintain regular attendance and punctuality.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Listen to customers, understand their needs, and resolve customer issues.
• Utilize systems and technology to complete account management tasks.
• Accurately document and process customer claims in appropriate systems.

Skills

Excellent communication skills

Organizational skills

Problem solving

Customer service orientation

Typing skills (20+ words per minute)

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is seeking Remote Call Center Representatives to support the 'Get Out the Vote' initiative for the Republican Party, promoting voter turnout. Candidates should possess strong communication skills, adapt easily in a remote environment, and demonstrate dependability.

This role includes handling contacts professionally, resolving customer needs, documenting interactions, and following company protocols. Ideal applicants are at least 18, with a high school diploma and access to a reliable internet connection.