Remote GOTV Call Specialist

MCI; Georgia; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Retirement Savings

Career Growth

Paid Training

Job summary

MCI is seeking Call Center Representatives to support the 'Get Out the Vote' initiative via remote work. Successful candidates will represent the Republican Party, making outbound calls to encourage voter turnout.

The role requires excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment. Ideal candidates will have a high school diploma and experience in data entry.

Qualifications

• Must be 18 years of age or older.
• Experience with data-entry utilizing a computer.
• Ability to read and speak English fluently.
• Have a wired, high-speed internet connection.
• Ability to type swiftly and accurately.
• Basic knowledge of Microsoft Office Suite.
• Strong aptitude for conflict resolution.

Responsibilities

• Handle inbound and outbound contacts professionally.
• Listen to customers and resolve their issues.
• Research systems to find missing information.
• Utilize knowledge base to answer customer questions.
• Attend meetings and training sessions.
• Ensure first call resolution through effective handling.

Skills

Excellent communication skills

Organizational skills

Customer service orientation

Problem solving

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is seeking Call Center Representatives to support the 'Get Out the Vote' initiative via remote work. Successful candidates will represent the Republican Party, making outbound calls to encourage voter turnout.

The role requires excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment. Ideal candidates will have a high school diploma and experience in data entry.