Remote GOTV Outreach Specialist

MCI; Louisiana (MO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Incentives & rewards

Health, dental, and vision coverage

Retirement savings plans

Paid training and career growth opportunities

Job summary

MCI is seeking a Remote Call Center Representative to support the 'Get Out the Vote' campaign. This role involves making outbound calls to encourage voter participation while ensuring customer satisfaction through effective communication.

Qualifications include a high school diploma and fluency in English, with a focus on customer service. Benefits include paid time off, health coverage after 60 days, and opportunities for growth.

Qualifications

• Must be 18 years of age or older.
• Experience with data entry utilizing a computer.
• High-speed wired internet connection (download speed 20 Mbps or greater).
• Typing speed of 20 or more words per minute.
• Ability to evaluate, troubleshoot, and follow-up on customer issues.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Accurately document and process customer claims in appropriate systems.
• Follow all required scripts, policies, and procedures.

Skills

Fluent reading, writing, and speaking English

Excellent organizational, written, and oral communication skills

Customer-service orientation

Ability to multi-task

Conflict resolution and problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Job description

MCI is seeking a Remote Call Center Representative to support the 'Get Out the Vote' campaign. This role involves making outbound calls to encourage voter participation while ensuring customer satisfaction through effective communication.

Qualifications include a high school diploma and fluency in English, with a focus on customer service. Benefits include paid time off, health coverage after 60 days, and opportunities for growth.