Remote Go-Live Owner — First US Implementation Lead

FYRE Global Limited; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

FYRE Global Limited is seeking an Implementation Consultant for an Enterprise SaaS client in a fully remote US role. You will own end-to-end implementations from kickoff to go-live, configure the platform, train users, and manage the ongoing client relationship.

Travel to client sites roughly twice a month across states, with strong overlap to UK/Europe teams; opportunity to shape US implementation practices and grow with the company.

Qualifications

• Experience in an Implementation Consultant, Solutions Consultant or similar customer-facing delivery role for a software/technology business.
• Background in a complex, configuration-heavy software environment – ERP experience is the closest fit if you haven’t worked in this exact space.
• Confident owning a full implementation from kickoff through to go-live.
• Willing to travel domestically a few times per month as a normal part of the role.

Responsibilities

• Owning successful delivery of client implementations from kickoff through to go-live
• Running light post-sales scoping sessions before configuring the platform to match what’s been sold
• Running the project largely on your own steam – part project manager, part trainer, part configuration specialist
• Traveling to client sites roughly twice a month for scoping and implementation work – current clients are spread across Texas, Florida, South Carolina and New Jersey, with more being added
• Providing ongoing software support to clients post-go-live
• Staying close enough to the account after go-live that renewals and customer success stay on track

Skills

Implementation experience

ERP / configuration-heavy

Client-facing delivery

Project management

Domestic travel

Job description

FYRE Global Limited is seeking an Implementation Consultant for an Enterprise SaaS client in a fully remote US role. You will own end-to-end implementations from kickoff to go-live, configure the platform, train users, and manage the ongoing client relationship.

Travel to client sites roughly twice a month across states, with strong overlap to UK/Europe teams; opportunity to shape US implementation practices and grow with the company.