Remote Enterprise Implementation Lead

WellTheory Technologies, Inc.; United States; Remote; USD 100,000 - 115,000; Full time

Benefits offered by this job

Fully remote work environment

Annual retreat

Equity

Job summary

WellTheory Technologies, Inc. is seeking an Implementation Manager to lead enterprise client launches and set them up for long-term success. You will own end-to-end implementation, coordinating with HR, benefits, wellness, medical directors, and technical teams to translate contracts into go-lives.

You will work cross-functionally with Sales, Product, Operations, Engineering, and Care, reporting to the Co-founder, Operations. This is a fully remote role within the United States.

Qualifications

• 5+ years in implementation, client onboarding, or program management in digital health or related B2B2C settings.
• Excellent relationship-building with clients at all levels, from day-to-day leads to executives.
• Structured project management, driving cross-functional teams to schedule and scope.
• Strong data analytics mindset and ability to translate requirements into specs.
• Hands-on, entrepreneurial mindset; comfortable working solo and scaling a playbook.
• Empathy for autoimmune experiences and ability to convey customer perspectives.

Responsibilities

• Own client implementation plans end-to-end from kickoff to go-live and handoff.
• Manage multiple concurrent implementations against tight deadlines.
• Gather business requirements and translate them into internal specs.
• Serve as primary contact for client implementation stakeholders.
• Coordinate cross-functional workstreams across Sales, Product, Engineering, and Care.
• Identify and resolve implementation risks with urgency and care.

Skills

Implementation management

Client onboarding

Digital health

Project coordination

Stakeholder management

Job description

WellTheory Technologies, Inc. is seeking an Implementation Manager to lead enterprise client launches and set them up for long-term success. You will own end-to-end implementation, coordinating with HR, benefits, wellness, medical directors, and technical teams to translate contracts into go-lives.

You will work cross-functionally with Sales, Product, Operations, Engineering, and Care, reporting to the Co-founder, Operations. This is a fully remote role within the United States.