Remote Global Wholesale Operations Lead

Sunday Riley; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

Sunday Riley is seeking an experienced Wholesale Order Management Specialist for a full-time, remote role open to U.S.-based candidates. The nine-month engagement offers potential permanent placement based on performance.

You will own wholesale orders end-to-end, coordinate with Sales, Demand Planning, Accounting, Logistics, and 3PL partners, and ensure on-time fulfillment. You will handle POs/SOs, monitor inventory, identify risks, and drive issue resolution while maintaining SLAs.

Qualifications

• 2–4 years of hands-on wholesale/B2B order management experience in a retail, consumer products, or wholesale distribution environment.
• Experience managing retailer POs and SOs from receipt through warehouse execution and issue resolution.
• Experience monitoring inventory availability, stock shortages, backorders, and coordinating with teams to support order execution.
• Knowledge of retailer order requirements, shipping windows, fulfillment deadlines, and order accuracy standards.
• Experience using ERP or order management systems.
• Strong collaboration with Sales, Inventory, Supply Chain, Logistics, or warehouse teams to resolve discrepancies.
• Proficiency in Microsoft Excel or Google Sheets for maintaining trackers and records.
• Ability to independently manage high volumes of orders and meet daily deadlines and SLAs.
• Clear written and verbal communication across departments.

Responsibilities

• Process wholesale retailer POs, SOs, international and boutique orders, send-outs, and internal transfers.
• Manage assigned wholesale orders through the lifecycle, ensuring SLA adherence and issue resolution.
• Validate SKUs, quantities, pricing, inventory, routing, and delivery windows before advancing orders.
• Review open orders daily, track actions and deadlines, and proactively follow up to maintain timelines.
• Identify shortages, system/EDI issues, and risks early; escalate with facts and recommended paths.
• Coordinate with Sales, Demand Planning, Accounting, Logistics, Warehouse, and 3PLs for order execution.
• Maintain order records, send-out forms, trackers, and SKU catalogs across systems.

Skills

Wholesale order management

ERP / NetSuite

EDI

Inventory coordination

Cross-functional collaboration

Excel

Tools

NetSuite

Job description

Sunday Riley is seeking an experienced Wholesale Order Management Specialist for a full-time, remote role open to U.S.-based candidates. The nine-month engagement offers potential permanent placement based on performance.

You will own wholesale orders end-to-end, coordinate with Sales, Demand Planning, Accounting, Logistics, and 3PL partners, and ensure on-time fulfillment. You will handle POs/SOs, monitor inventory, identify risks, and drive issue resolution while maintaining SLAs.