Remote: Global Sales Enablement Communications Lead

Cisco Systems; Allen (TX); Remote; USD 104,000 - 132,000; Full time

Job summary

Cisco Systems is seeking a strategic communications specialist to drive engagement across our global sales organization. You will translate complex information into compelling narratives using AI-driven tools while partnering with product, sales operations, and corporate communications to align messaging.

This role emphasizes data-backed communication strategies and rapid, impactful content across channels.

Qualifications

• Bachelor's Degree and 5+ years of experience in Communications roles.
• Experience in supporting communications for sales teams and familiarity with sales enablement, field operations, or technology environments.
• Proven experience in internal communications, marketing, or a related field with strong editorial judgment and a track record of adopting new technologies.
• Excellent written and verbal communication skills; ability to write, edit, and publish independently, utilizing AI productivity tools to enhance efficiency and output quality.
• Demonstrated ability to manage multiple projects simultaneously while maintaining high standards and meeting strict deadlines.
• Strong organizational and project management skills, with experience using digital collaboration and workflow management systems.
• Ability to influence and communicate effectively across all levels of leadership, backed by data-driven insights.
• Collaborative mindset with a customer‑centric approach to internal audiences.

Responsibilities

• Develop and execute integrated communication strategies for enablement programs, product launches, and organizational initiatives, utilizing generative AI to tailor messaging for diverse global audiences.
• Create high-impact content across email, digital platforms, video, and social channels, employing AI-assisted writing tools to optimize clarity, tone, and engagement levels.
• Partner cross-functionally with GFE teams, product, sales operations, and corporate communications to align messaging and storytelling, using AI-driven sentiment analysis to refine change management efforts.
• Identify communication gaps and proactively recommend solutions; utilize advanced analytics and AI-powered reporting tools to measure engagement, derive actionable insights, and iterate on strategy.
• Build and optimize communication channels and cadences, leveraging predictive analytics to determine the most effective mix of top-down, peer-to-peer, and grassroots communication.
• Collaborate with the broader employee communications team to maintain consistency with corporate messaging while utilizing automated content-tagging and distribution tools for field-specific personalization.

Skills

Editorial judgment

AI productivity tools

Strategic communications

Written communication

Project management

Cross-functional collaboration

Education

Bachelor's degree

Tools

AI writing tools

Job description

Cisco Systems is seeking a strategic communications specialist to drive engagement across our global sales organization. You will translate complex information into compelling narratives using AI-driven tools while partnering with product, sales operations, and corporate communications to align messaging.

This role emphasizes data-backed communication strategies and rapid, impactful content across channels.