Remote Global Sales Enablement Communications Lead

Cisco Systems; Austin (TX); Remote; USD 104,000 - 132,000; Full time

Job summary

Cisco Systems is seeking a strategic communications specialist to drive engagement across our global sales organization. You will shape messaging for enablement programs, product launches, and organizational initiatives, leveraging AI to tailor content for diverse audiences.

You will partner with GFE, product, and corporate teams to ensure consistent messaging, measure impact with analytics, and iterate on outreach to drive adoption and alignment across the field.

Qualifications

• Bachelor’s degree and 5+ years in communications roles.
• Experience enabling sales teams and familiarity with field operations or technology environments.
• Proven experience in internal communications, marketing, or related field with editorial judgment and adopting new technologies.
• Excellent written and verbal communication; ability to write/edit/publish independently, utilizing AI productivity tools to enhance efficiency and output quality.
• Demonstrated ability to manage multiple projects simultaneously while maintaining high standards and meeting deadlines.
• Strong organizational and project management skills, with experience using digital collaboration and workflow management systems.
• Ability to influence and communicate effectively across all levels of leadership, backed by data-driven insights.
• Collaborative mindset with a customer‑centric approach to internal audiences.

Responsibilities

• Develop and execute integrated communication strategies for enablement programs using generative AI to tailor messaging for diverse global audiences.
• Create high-impact content across email, digital platforms, video, and social channels, employing AI-assisted writing tools to optimize clarity, tone, and engagement levels.
• Partner cross-functionally with GFE teams, product, sales operations, and corporate communications to align messaging and storytelling, using AI-driven sentiment analysis to refine change management efforts.
• Identify communication gaps and proactively recommend solutions; utilize advanced analytics and AI-powered reporting tools to measure engagement, derive actionable insights, and iterate on strategy.
• Build and optimize communication channels and cadences, leveraging predictive analytics to determine the most effective mix of top-down, peer-to-peer, and grassroots communication.
• Collaborate with the broader employee communications team to maintain consistency with corporate messaging while utilizing automated content-tagging and distribution tools for field-specific personalization.

Skills

Editorial judgment

Verbal communication

Written communication

Project management

Organizational skills

Cross-functional collaboration

Influence across leadership

Customer-centric

AI productivity tools

Education

Bachelor's degree

Job description

Cisco Systems is seeking a strategic communications specialist to drive engagement across our global sales organization. You will shape messaging for enablement programs, product launches, and organizational initiatives, leveraging AI to tailor content for diverse audiences.

You will partner with GFE, product, and corporate teams to ensure consistent messaging, measure impact with analytics, and iterate on outreach to drive adoption and alignment across the field.