Remote Global Order Management Leader

Claroty; New York (NY); On-site; USD 115,000 - 130,000; Full time

Job summary

Claroty is seeking a Manager, Global Order Management to lead a small team and own the post-signature order process. This role sits at the intersection of Finance and Go-to-Market, ensuring accurate bookings and governance across regions, while driving process improvements in a remote, US ET‑zone eligible environment.

Reporting to Finance, you will partner with Sales, Legal, Operations, and other groups, optimize Salesforce workflows, and advance order-to-cash automation to support monthly and

Qualifications

• 5+ years in Order Management, Deal Desk, Revenue Operations, Sales Operations, or Quote-to-Cash in a SaaS/tech company.
• 2+ years of people management experience.
• Strong understanding of SaaS business models, ARR metrics, contract lifecycle management, and Order-to-Cash processes.
• Working knowledge of ASC 606 revenue recognition principles.
• Deep expertise with Salesforce, CPQ, Orders, and Approval workflows.

Responsibilities

• Lead, mentor, and develop a global Order Management team.
• Own the global post-signature order management process and ensure timely and accurate booking of customer contracts.
• Serve as the primary escalation point for complex deal structures and booking exceptions.
• Review and approve high-value and non-standard transactions.
• Ensure compliance with booking policies and ASC 606 revenue recognition requirements.
• Partner with Sales, Finance, Legal, Business Applications, Operations, and other teams.
• Drive process automation and scalability across the Quote-to-Cash lifecycle.
• Lead Salesforce workflow optimization initiatives.
• Support monthly and quarterly close activities.
• Maintain audit-ready documentation and support SOX compliance efforts.
• Own ARR tracking and deliver performance reporting to Finance leadership.
• Lead continuous improvement initiatives to drive operational efficiency and stronger controls.

Skills

People management

Analytical skills

Stakeholder management

Cross-functional collaboration

Tools

Salesforce CPQ

Job description

Claroty is seeking a Manager, Global Order Management to lead a small team and own the post-signature order process. This role sits at the intersection of Finance and Go-to-Market, ensuring accurate bookings and governance across regions, while driving process improvements in a remote, US ET‑zone eligible environment.

Reporting to Finance, you will partner with Sales, Legal, Operations, and other groups, optimize Salesforce workflows, and advance order-to-cash automation to support monthly and