Global Network Infrastructure Lead

Akamai Technologies, Inc.; Nashville (TN); On-site; USD 109,000 - 195,000; Full time

Benefits offered by this job

Healthcare

401K savings plan

Equity awards

Employee Stock Purchase Plan (ESPP)

Job summary

Akamai Technologies, Inc. seeks a Manager of Network Infrastructure to lead a 24x7 operations team responsible for global platform infrastructure, including hardware, software, and network components. You will resolve complex engineering issues, manage escalations, and coordinate with datacenter staff and internal teams.

Required are 6+ years of relevant experience and a Bachelor's degree. You will partner with international teams, stakeholders, and service providers to ensure reliability,

Qualifications

• 6+ years of relevant experience required.
• Experience in Internet infrastructure environments, including routing and access networks.
• Experience managing technical teams, including a remote global team.
• Strong communication skills and ability to build productive relationships with stakeholders.
• Familiarity with data center portals and NOC environments.

Responsibilities

• Lead a 24x7 operations team overseeing large-scale network infrastructure.
• Develop, document, refine and maintain standard operating procedures and escalations.
• Design and maintain alerts and runbooks to improve fault detection and visibility.
• Assess technical skills of team members and identify training needs.
• Support high-severity incident resolutions and manage remote assets.

Skills

Team management

Networking

Communication

Remote/global leadership

Education

Bachelor's degree

Job description

Akamai Technologies, Inc. seeks a Manager of Network Infrastructure to lead a 24x7 operations team responsible for global platform infrastructure, including hardware, software, and network components. You will resolve complex engineering issues, manage escalations, and coordinate with datacenter staff and internal teams.

Required are 6+ years of relevant experience and a Bachelor's degree. You will partner with international teams, stakeholders, and service providers to ensure reliability,