Remote Global Flagship Accounts Leader

Accruent; Austin (TX); Hybrid; USD 217,000 - 362,000; Full time

Job summary

Accruent is seeking a Global Flagship Accounts Manager to drive retention and growth within an assigned portfolio of accounts in a remote United States role. You will partner with Sales, Customer Success, Product, and Professional Services to deliver exceptional customer experiences while achieving revenue targets.

You will manage enterprise-level accounts, navigate complex renewals, and identify expansion opportunities across software, subscriptions, and services, leveraging strong consultative

Qualifications

• 5+ years of account management or customer growth experience in a SaaS organization.
• Experience managing enterprise or strategic customer accounts.
• Experience managing customer contracts, renewals, and commercial discussions.
• Experience driving account expansion through upselling and cross-selling initiatives.
• Experience navigating complex sales cycles, procurement processes, and contract negotiations.

Responsibilities

• Serve as the primary point of contact for assigned customer accounts, building trusted relationships with key stakeholders and decision-makers.
• Conduct regular business reviews to understand customer objectives, challenges, and opportunities for growth.
• Develop and execute account plans that drive customer retention, expansion, and long-term success.

Skills

Account management

Consultative selling

Relationship management

Forecasting & Pipeline

Renewals & retention

Education

Bachelor's degree

Tools

Salesforce

HubSpot

Job description

Accruent is seeking a Global Flagship Accounts Manager to drive retention and growth within an assigned portfolio of accounts in a remote United States role. You will partner with Sales, Customer Success, Product, and Professional Services to deliver exceptional customer experiences while achieving revenue targets.

You will manage enterprise-level accounts, navigate complex renewals, and identify expansion opportunities across software, subscriptions, and services, leveraging strong consultative