Remote Global Benefits Coordinator

Lockton; Madison (MS); Remote; USD 33,000 - 47,000; Full time

Benefits offered by this job

Paid training

Company equipment

Health benefits

Voluntary benefits

Employer-paid benefits

401(k) match

Pet insurance

Vacation accrual

Holidays

Referral bonus

Job summary

BCInsourcing, a Lockton Company, is seeking a benefits administrator to join a global team supporting benefits across the United States. The role focuses on enrollment, policy guidance, and global benefit programs.

The ideal candidate has 2-4 years of benefits administration experience, strong Excel skills, and excellent written and verbal communication. This remote position offers comprehensive benefits and professional growth.

Qualifications

• A high school diploma or equivalent with 2–4 years in HR/benefits administration or global HR settings.
• Strong understanding of core benefits, life insurance, retirement and wellness programs.
• Proficient Excel skills including sorting, pivots, formulas.
• Excellent written and verbal communication for global audiences.
• Professional client service, organization and attention to detail.
• Experience following structured processes to achieve positive outcomes.

Responsibilities

• Serve as liaison between client HR, global employees, Lockton, and carriers.
• First point of contact for global employees on benefits and policies; assist enrollment, renewals and documentation.
• Develop knowledge of employer-sponsored and country-specific benefits to guide employees.
• Support rollout of new global benefits programs and identify process improvements.
• Provide benefits services including life events, eligibility, leave management and vendor navigation.
• Respond to inquiries via tickets, email, chat, or phone with timely, accurate resolutions.
• Maintain global benefits data accuracy and update FAQs and guides.
• Collaborate with payroll, HRIS/IT and regional HR to resolve deductions or pay issues.
• Support compliance activities with records, audits, and process controls.
• Performs other duties as requested.

Skills

Excel proficiency

Communication skills

Client service

Attention to detail

Deductive reasoning

Education

High School Diploma/GED

Higher education in global HR (preferred)

Tools

HR ticketing systems

HRIS/Payroll systems

Job description

BCInsourcing, a Lockton Company, is seeking a benefits administrator to join a global team supporting benefits across the United States. The role focuses on enrollment, policy guidance, and global benefit programs.

The ideal candidate has 2-4 years of benefits administration experience, strong Excel skills, and excellent written and verbal communication. This remote position offers comprehensive benefits and professional growth.