Remote Getaway Planner & Advisor

Hope’s Global Getaways; Farmville (VA); Remote; USD 21,000 - 39,000; Full time

Job summary

Hope's Global Getaways is expanding its remote travel planning network. As a Client Getaway Advisor, you will build relationships, gather client requirements, and guide travelers from inquiry to final preparations, focusing on tropical destinations, cruises, and luxury packages.

This role offers fully remote work with flexible scheduling of part-time or full-time hours, training resources, and access to supplier platforms.

Qualifications

• Strong interest in helping people and delivering positive customer experiences.
• Clear, professional communication skills.
• Ability to establish trust and maintain productive client relationships.
• Comfortable researching information and presenting practical recommendations.
• Strong attention to detail and accuracy.
• Effective organizational and time-management abilities.
• Capable of handling multiple client requests and maintaining follow-up schedules.
• Resourceful approach to problem-solving and identifying suitable options.
• Must reside in the United States, United Kingdom, Australia, Spain, Mexico, or another qualifying region.

Responsibilities

• Establish positive client relationships through professional and responsive communication.
• Gather information about desired destinations, vacation styles, schedules, budgets, and individual preferences.
• Match client interests with appropriate vacation products and destination possibilities.
• Use approved online resources to locate accommodations, cruises, packages, activities, and transportation options.
• Analyze available offerings to identify suitable combinations of services.
• Create personalized getaway recommendations based on client requests.
• Discuss relevant vacation features, available options, pricing considerations, and reservation guidelines.
• Assist clients throughout the selection process by answering questions and clarifying details.
• Process requested arrangements using authorized supplier reservation systems.
• Review booking information carefully to confirm that traveler details and selected services are correct.
• Maintain organized digital files containing client preferences, reservation confirmations, and relevant documentation.
• Keep track of booking requirements, deposit schedules, and final payment deadlines.
• Provide timely communication regarding reservation progress and outstanding requirements.
• Share important preparation information and booking updates before departure.
• Help clients address general reservation questions and standard adjustment requests.
• Maintain contact with clients when follow-up or additional information is needed.
• Participate in ongoing education to remain familiar with destinations, supplier offerings, and industry updates.

Skills

Customer service mindset

Clear communication

Trust-building

Independent work

Research and recommendations

Attention to detail

Time management

Problem-solving

Remote work readiness

Job description

Hope's Global Getaways is expanding its remote travel planning network. As a Client Getaway Advisor, you will build relationships, gather client requirements, and guide travelers from inquiry to final preparations, focusing on tropical destinations, cruises, and luxury packages.

This role offers fully remote work with flexible scheduling of part-time or full-time hours, training resources, and access to supplier platforms.