Remote Get-Out-The-Vote Call Center Associate

MCI; Jackson (MS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Incentives & Rewards

Job summary

MCI is hiring Call Center Representatives for their 'Get Out the Vote' initiative, focusing on voter turnout for the presidential election. Ideal candidates will thrive in a remote work environment and demonstrate advanced communication skills.

Responsibilities include engaging with customers effectively while adhering to best practices. Applicants must be at least 18 years old and possess a high school diploma or equivalent.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to work regularly scheduled shifts within our hours of operation.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Listen to customers, understand their needs, and resolve customer issues.
• Attend meetings and training and review all new training material to stay up to date on program knowledge.

Skills

Customer service orientation

Excellent communication skills

Organizational skills

Problem solving

Ability to multi-task

Team orientation

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is hiring Call Center Representatives for their 'Get Out the Vote' initiative, focusing on voter turnout for the presidential election. Ideal candidates will thrive in a remote work environment and demonstrate advanced communication skills.

Responsibilities include engaging with customers effectively while adhering to best practices. Applicants must be at least 18 years old and possess a high school diploma or equivalent.