Remote Get Out the Vote Call Center Associate

MCI Careers; South Carolina; Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Incentives & Rewards

Job summary

MCI Careers is looking for Call Center Representatives to join their team and support the 'Get Out the Vote' initiative. Candidates should have strong communication skills and be proficient in data entry. Responsibilities include handling customer inquiries, documenting claims, and adhering to policies. The role offers competitive compensation and benefits including paid time off, health benefits, and opportunities for career growth. Applicants must be at least 18 years old and possess a high school diploma or equivalent.

Qualifications

• Must be 18 years of age or older.
• Experience with data-entry using a computer.
• Ability to read and speak English fluently.
• Must have a wired, high-speed internet connection.
• Ability to type swiftly and accurately (20+ words a minute).
• Strong team orientation and customer focus.

Responsibilities

• Handle inbound and outbound contacts in a courteous manner.
• Listen to customers, understand their needs, and resolve issues.
• Document and process customer claims accurately.
• Follow required scripts and procedures.

Skills

Excellent communication skills

Organizational skills

Customer service orientation

Problem-solving skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI Careers is looking for Call Center Representatives to join their team and support the 'Get Out the Vote' initiative. Candidates should have strong communication skills and be proficient in data entry. Responsibilities include handling customer inquiries, documenting claims, and adhering to policies. The role offers competitive compensation and benefits including paid time off, health benefits, and opportunities for career growth. Applicants must be at least 18 years old and possess a high school diploma or equivalent.