Remote German-English Support Specialist

Infostud Group; United States; In loco; USD 38.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Flexible contracts (FT/PT)

Benefits package

Paid training

Birthday day off

International team

Descrizione del lavoro

M Plus Serbia, a Business Process Outsourcing company, seeks a Frontline Support Associate fluent in German and English to assist customers, couriers, and venue partners. You’ll help ensure orders move from kitchen to customer with exceptional service.

This remote role offers flexible contracts (FT or PT, including 4 or 6 hours/day), paid training, benefits like health insurance and discounts, and growth within an international team.

Competenze

• Fluent in German and English with strong communication ability.
• Able to multitask in a fast-paced environment and work well in a team.
• Customer-centric mindset with desire to deliver exceptional service.

Mansioni

• Support customers, couriers, or venue partners via live chat and phone.
• Ensure smooth delivery operations and that each order reaches its destination on time.

Conoscenze

German language

English language

Communication skills

Teamwork

Fast learner

Multitasking

Customer focus

Descrizione del lavoro

M Plus Serbia, a Business Process Outsourcing company, seeks a Frontline Support Associate fluent in German and English to assist customers, couriers, and venue partners. You’ll help ensure orders move from kitchen to customer with exceptional service.

This remote role offers flexible contracts (FT or PT, including 4 or 6 hours/day), paid training, benefits like health insurance and discounts, and growth within an international team.