Remote General Manager | Growth & Operations Leader

Blacksmith Agency LLC; Dallas (TX); Remote; USD 120,000 - 180,000; Full time

Job summary

Blacksmith Agency LLC is seeking a General Manager to run daily operations for a fully remote agency serving US clients. You will oversee four department leads, manage weekly rhythms, and own profit visibility and decisions around hiring, delivery, and client contracts.

You will align the team with the founder's vision, coach leaders into readiness, and ensure clear, timely communication across all functions. This role demands strong negotiation and people leadership in a fast-paced agency.

Qualifications

• Experience leading multiple functions and large teams
• Proven profit-and-loss ownership and decision authority
• Strong negotiation experience on contracts and vendor terms
• Excellent communication with executives and department heads

Responsibilities

• Oversee four department leads and their performance, development, and reviews
• Own weekly meeting rhythm, quarterly priorities, and resource tradeoffs
• Own profit metrics, delivery margins, and hiring cost decisions
• Lead commercial discussions: client contracts, redlines, and vendor terms
• Coach operators to become leaders and ensure timely decisions with the founder

Skills

Leadership

Negotiation

Strategic planning

Clear communication

People management

Job description

Blacksmith Agency LLC is seeking a General Manager to run daily operations for a fully remote agency serving US clients. You will oversee four department leads, manage weekly rhythms, and own profit visibility and decisions around hiring, delivery, and client contracts.

You will align the team with the founder's vision, coach leaders into readiness, and ensure clear, timely communication across all functions. This role demands strong negotiation and people leadership in a fast-paced agency.