Senior Agency Account Manager — Remote Growth Leader

Blacksmith Agency LLC; Boston (MA); Remote; USD 60,000 - 100,000; Full time

Job summary

Blacksmith Agency is a remote digital agency serving marketing-led brands with paid media, SEO, CRO and web services. As Account Manager, you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

You will retain, upsell, and expand within your client book, aiming at a seven-figure annual quota across retention and upsells, while working with strategists and delivery to ensure one clear voice for every client.

Qualifications

• Agency account management experience required.
• Track record of keeping clients and selling additional work.
• Ability to carry a quota and hit deadlines.
• Clear, calm communication with senior client stakeholders.

Responsibilities

• Retain and grow your book of agency clients.
• Upsell and expand projects within existing accounts.
• Meet a seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present one clear voice to clients.

Skills

Agency account management

Client relationship management

Quota carrying

Clear communication

Job description

Blacksmith Agency is a remote digital agency serving marketing-led brands with paid media, SEO, CRO and web services. As Account Manager, you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

You will retain, upsell, and expand within your client book, aiming at a seven-figure annual quota across retention and upsells, while working with strategists and delivery to ensure one clear voice for every client.