Remote Gaming Support Specialist (Part-Time)

LE001 ModSquad, Inc.; New York (NY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

ModSquad is seeking a remote specialist for 20 hours per week with a self-scheduled plan and weekend hours. The role emphasizes problem-solving, fast learning, and excellent written English. Candidates should show reliability, strong communication, and experience with high-volume customer service.

Security software and 2FA are mandatory. Work-from-anywhere basis with Windows setup, desktop requirements, and the ability to adhere to company escalation policies.

Qualifications

• Must have fast, accurate typing (50 WPM) and excellent English writing.
• Experience handling high-volume customer service environments.
• Able to navigate client escalation policies and communicate insights.

Skills

Team player

Problem solving

Fast learner

Customer-friendly

Reliability

High volume support

English writing

Typing 50 WPM

Web research

Escalation policy

SentinelOne security software

Job description

ModSquad is seeking a remote specialist for 20 hours per week with a self-scheduled plan and weekend hours. The role emphasizes problem-solving, fast learning, and excellent written English. Candidates should show reliability, strong communication, and experience with high-volume customer service.

Security software and 2FA are mandatory. Work-from-anywhere basis with Windows setup, desktop requirements, and the ability to adhere to company escalation policies.