Remote Front Desk Specialist - Guest Experience & Admin

Zohorecruit; Northern (KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Rockstar is seeking a highly professional, personable Virtual Front Desk Receptionist to be the first point of contact for a private equity firm. This remote role combines hospitality with efficiency, delivering a warm, polished experience to clients, investors, guests, and vendors while working from home.

Responsibilities include greeting visitors virtually, coordinating meetings, managing calendars, handling travel arrangements, and supporting vendors and internal teams with software such as

Qualifications

• Prior experience in a client-facing or customer service role (virtual or in-person).
• Strong verbal and written communication with a warm, professional demeanor.
• Proficiency in NEAT software, Outlook, Teams, Zoom, Excel and PowerPoint.
• Familiarity with Adobe, DocuSign, SharePoint, Concur and Notion.
• Highly organized, detail-oriented and proactive.

Responsibilities

• Virtual Guest Management: greet guests and vendors via Virtual Front Desk software and provide instructions.
• Scheduling & Coordination: book, confirm and manage internal and external meetings; update calendars.
• Administrative Support: travel arrangements and expense reports; manage office supplies; arrange courier/shipping.
• Coordinate repair and maintenance requests; manage vendor relationships and inbox inquiries.
• Professional Representation: be a consistent, welcoming presence for visitors and callers.

Skills

Customer service

Communication skills

Organizational skills

Independent worker

Multitasking

Tools

NEAT software

Microsoft Outlook

Teams

Zoom

Excel

PowerPoint

Adobe

DocuSign

SharePoint

Concur

Notion

Job description

Rockstar is seeking a highly professional, personable Virtual Front Desk Receptionist to be the first point of contact for a private equity firm. This remote role combines hospitality with efficiency, delivering a warm, polished experience to clients, investors, guests, and vendors while working from home.

Responsibilities include greeting visitors virtually, coordinating meetings, managing calendars, handling travel arrangements, and supporting vendors and internal teams with software such as