Remote Front Desk & Patient Communications Coordinator

Staffing For Doctors; United States; Remote; USD 25,000 - 36,000; Full time

Job summary

Staffing For Doctors is seeking a Virtual Front Desk & Patient Communications Coordinator to support a high-volume U.S. medical practice.

The role is remote and focused on patient communications, scheduling, and records management in AthenaOne EHR, with insurance eligibility and prior authorization support as needed. The ideal candidate has hands-on experience with AthenaOne EHR, RingCentral, and real-time payer portals, along with accent-neutral English communication.

Qualifications

• Experience in U.S. medical front desk or virtual assistant roles.
• Fluent, accent-neutral English communication for high-volume calls.
• Proficiency with AthenaOne EHR and RingCentral for scheduling and communications.

Responsibilities

• Handle inbound/outbound patient calls and voicemails via RingCentral.
• Schedule and coordinate patient appointments in AthenaOne; manage recalls and wait lists.
• Update patient records and demographics in AthenaOne EHR with accuracy.

Skills

AthenaOne EHR

RingCentral

Accent-neutral English

Phone etiquette

High-volume call handling

Tools

AthenaOne EHR

RingCentral

Payer portals

Job description

Staffing For Doctors is seeking a Virtual Front Desk & Patient Communications Coordinator to support a high-volume U.S. medical practice.

The role is remote and focused on patient communications, scheduling, and records management in AthenaOne EHR, with insurance eligibility and prior authorization support as needed. The ideal candidate has hands-on experience with AthenaOne EHR, RingCentral, and real-time payer portals, along with accent-neutral English communication.