Remote Front Desk Concierge — Family Care & Virtual Support

Inspirit Senior Living; United States; À distance; USD 26 000 - 33 000; Plein temps

Avantages offerts par ce poste

Remote work from home

Competitive pay

Health/Dental/Vision insurance

PTO and holidays

Career advancement opportunities

Supportive leadership

Résumé du poste

Inspirit Senior Living is seeking a Virtual Front Desk Concierge to join our remote operations team. You will welcome families via phone and digital channels, manage inquiries, and ensure seamless virtual support for our Foxbridge community hub.

This full-time, fully remote role requires 1–2 years in customer service or virtual administration, excellent communication, reliable internet, and a quiet home office. Competitive hourly pay and benefits join a mission-driven environment.

Qualifications

• 1–2+ years of customer service, front office, or virtual administrative care experience (senior living, healthcare, or hospitality experience is a strong plus).
• Outstanding verbal and written communication skills paired with high empathy and active listening.
• Proficiency with office software (Google Workspace / MS Office) and quick adaptability to virtual community management platforms.
• Reliable high-speed internet and a quiet, dedicated home office setup for remote execution.
• Strong organizational skills with the ability to multitask calmly in a dynamic, person-centered setting.

Responsabilités

• Virtual Reception & Hospitality: Serve as the primary remote contact for incoming calls, digital inquiries, and family communications with warmth and professionalism.
• Family & Resident Support: Assist families and prospective residents with service coordination, scheduling virtual visits, and general community information.
• Digital Admin & Inquiry Logs: Maintain inquiry logs, update resident record software, and collaborate directly with our on-site leadership team.
• Cross-Departmental Coordination: Relay urgent family messages and requests directly to on-site nursing, dining, and facilities management teams to ensure prompt service.

Connaissances

Customer service

Communication

Office software proficiency

Remote work setup

Multitasking

Organization

Empathy

Outils

Google Workspace

MS Office

Description du poste

Inspirit Senior Living is seeking a Virtual Front Desk Concierge to join our remote operations team. You will welcome families via phone and digital channels, manage inquiries, and ensure seamless virtual support for our Foxbridge community hub.

This full-time, fully remote role requires 1–2 years in customer service or virtual administration, excellent communication, reliable internet, and a quiet home office. Competitive hourly pay and benefits join a mission-driven environment.