Remote-Friendly Learning Center Student Services Specialist

South Texas College; United States; On-site; USD 358,000 - 510,000; Full time

Job summary

South Texas College’s Centers for Learning Excellence is seeking a Customer Service Clerk to support lab operations and assist students and faculty with resources. The role involves managing appointments, checking out resources, and enforcing CLE procedures.

The ideal candidate has a high school diploma or GED, strong communication skills, and proficiency with office software. Bilingual English/Spanish is preferred. Evening or weekend work may be required.

Qualifications

• High school diploma or GED required; college certificate or 30 college hours preferred.
• Strong communication skills—oral and written.
• Proficiency with word processing, spreadsheets, databases, Excel, PowerPoint, and Windows.

Responsibilities

• Assist students and faculty with CLE resources and appointments.
• Manage attendance tracking and appointment scheduling software (JagTrax).
• Serve as CLE customer service representative in person and online as assigned.
• Enforce college and CLE procedures for printing, computer use, and general operations.
• Participate in departmental training, workshops, and meetings.

Skills

Communication

Computer literacy

Microsoft Office

Multitasking

Bilingual (English/Spanish)

Team player

Attention to detail

Education

High school diploma or GED

College certificate or 30 college hours

Tools

JagTrax

Upswing

Job description

South Texas College’s Centers for Learning Excellence is seeking a Customer Service Clerk to support lab operations and assist students and faculty with resources. The role involves managing appointments, checking out resources, and enforcing CLE procedures.

The ideal candidate has a high school diploma or GED, strong communication skills, and proficiency with office software. Bilingual English/Spanish is preferred. Evening or weekend work may be required.